Help for Allied Health Assistants
Both Fora and the allied health assistant will fill out a worker injury claim form We will send the form to our insurance company The insurance company will investigate The insurance company decides next steps and informs parties involved
Fora assumes all responsibility for the actions of our allied health assistants and provides all the necessary insurances, i.e. Professional Indemnity, Public Liability and WorkCover Insurance. A client's AHP is not liable for the actions of Fora’s allied health assistant. Allied health assistants do not fall under the professional indemnity insurance of client's therapists, they [...]
If this is a medical emergency, serious injury or if you are unsure, you should first contact emergency services on 000. When an incident occurs at Fora, the following steps should be taken to submit an incident report to Fora's website: Document the incident: Record all details and relevant information about the incident, including date, [...]
An allied health assistant can: Implement an allied health professional's (AHPs) therapy strategies and programs in the client's home or community. This includes instructing, encouraging, and assisting clients in performing therapy-related activities, as well as other daily living activities. Interview a client at the Meet & Greet, receive and understand information about a client’s condition [...]
By creating a Fora worker profile you're letting us know you'd like to work casually as an Allied Health Assistant (AHA). An allied health assistant's role is to help a client build their capacity and increase their independence. You would do this by: Helping clients to implement the therapy plan and strategies created by a [...]
It is crucial to recognise that an allied health assistant does not replace an allied health professional. An allied health assistant MUST NOT: Make an assessment, diagnosis or treatment plan for a client. Modify a treatment plan in a way that has not been recommended by a therapist. Verbally or in-writing make recommendations or suggestions [...]
We work towards providing a high level of service and support for our customers and workers. Please share your feedback with us – complaints, compliments and suggestions will help us to better our service in order to assist you. For Fora Customers: You can lodge a complaint online or over the phone. Email info@foratherapy.com and [...]
Our allied health assistants handle caseloads of a variety of ages (from infants to the elderly) and conditions (physical and intellectual disabilities): Paediatric clients have conditions that include ASD, ADHD, speech delays, global developmental delay, cerebral palsy, global coordination disorder, down syndrome, intellectual disability. While adult clients present conditions such as post-stroke, multiple sclerosis, acquired [...]
Please contact the Fora support team directly via phone or email for ANY type of feedback, concerns, questions, extra support, or just to have a chat. We are available via phone and email between Monday to Friday 9am - 5pm. The feedback that you should contact us about immediately include: It has been difficult organising [...]
If this is something you may have witnessed whilst working with a client, or something you're worried about you can speak with Fora or The National Disability Abuse and Neglect Hotline. The National Disability Abuse and Neglect Hotline (The Hotline), is a free, independent, and confidential service for reporting abuse and neglect of people with [...]
If this is a medical emergency, serious injury or if you are unsure, you should first contact emergency services on 000. If you need to speak urgently with a Fora team member, please call 1800 921 422 and stay on the line until a team member is able to answer.
If you are providing transport to clients in your own car, you must: Maintain the vehicle in a safe, clean and roadworthy condition. Conduct an annual visual Vehicle Inspection to ensure it is roadworthy Ensure the vehicle is maintained and serviced, as outlined in the owner's manual. Register your vehicle with the relevant body and [...]
If you choose to provide transport to a person seeking support using their vehicle you must: Request to see a copy of the registration certificate of the vehicle prior to driving. Request to see a copy of the Compulsory Third Party (CTP) insurance for the vehicle. Request to see a copy of any other insurance [...]
Travel allowance applies only for the times you are transporting a client in your car. For example, if you are driving your client in your car to a therapist appointment, or somewhere related to their therapy plan like a gym, swimming pool or a social event/ activity. Travel allowance is $0.85 per kilometer travelled. This [...]
At Fora, our allied health assistant and client’s safety is paramount. Passengers can often be a dangerous distraction for newly licensed drivers. For this reason, we require our allied health assistants to have an unrestricted Australian driver’s license before they can transport clients. When you get your full license, please upload it to your profile and [...]
You will be linked with the client’s allied health professional before you start working independently with the client. The allied health professional will either provide a verbal handover or allow you to sit in on consultations. An advisor at Fora will provide non-clinical support for your role. They help in setting up initial meetings and [...]
Your point of contact will vary depending on what type of information you are seeking. Here are the three main contacts in each therapy assistant and client relationship and what you would reach out to each of them for: Client or client’s main carer: Anything related to client and how you can build rapport Please [...]
Under the NDIS Practice Standards, therapy assistants must meet the following quality indicators in order to ensure clients’ assets are secure and can be used under the client’s autonomy: Clients money or property can only be used with their consent, and only for purposes specified by the client. If a provider (or worker) is given [...]
You are covered for professional indemnity and public liability for: Allied health insurance exercise physiology physiotherapy psychology speech therapy occupational therapy hydrotherapy community and disability services You are covered for any injury that may arise from your work by WorkCover insurance. Please note that if you elect to transport clients in your car, any incident [...]
The main thing is to be fully transparent and professional with your client at all times. If you believe there will be a potential change or there is an unexpected change in your schedule, please let the client and Fora know as soon as possible. This allows the client to prepare for a change in [...]
