Help for Allied Health Assistants

  • It’s important for you to know what restrictive practice is when working as an AHA to ensure that: You are avoiding the risks of applying it and You know how to report if used within the workplace.   DEFINITION: VIC Health definition“The use of restraint is a significant infringement of a person’s right to [...]

  • It is important to check your emails for any communication from NDIS Screening Unit for your NDIS Worker Screening Check application status. Fora will notify you once your worker check is linked to our organisation database for employer verification, but we can't provide your NDIS Worker Screening Check application status. Fora will verify your request to [...]

  • Reimbursable costs for Allied Health Assistants employed with Fora Therapy are session related costs that relate to the care being provided. These can include, but are not limited to: Any entry into activities (swimming pool, meausum, play centre etc.)  public transport cost (travel during sessions), ie public transport training When Maria is travelling with Michael, [...]

  • A Telehealth session is any regular session, or any AHP meeting longer than 30 minutes, conducted via Zoom or video call. These sessions still have a 1.5 hours or 2 hours minimum (depending on clients funding). We encourage all AHA’s having AHP meetings to do so during their regular assists or just before or after so that [...]

  • Allied Health Assistants can transport their client’s using their own vehicles if they have agreed to do so, and in these circumstances, a charge for travel will be incurred. This charge is the allied health assistants usual rate plus 85 cents per kilometre travelled to account for fuel and wear and tear on the therapy [...]

  • If you travel more than 20 minutes to get to or get home from a session you can request to be paid for that time. For this to be processed an agreement must be made between you and your client. Contact our support team on 1800 921 422 or info@foratherapy.com to begin this process. Typically, [...]

  • Preparation time includes any extra work involved in preparing for your session. This can include, but is not limited to: Creating materials Prepping for a session Going to the shops to purchase products Communicating with your client's AHP Preparation time can be noted when logging your assist. It is imperative that you discuss any preparation [...]

  • We understand that it may be necessary to reschedule/cancel sessions with late notice due to sickness, family emergencies, or other unavoidable situations. We encourage both clients and AHAs to exercise common courtesy if the need to reschedule a session occurs. We know it can be frustrating if a client needs to cancel a session at [...]

  • Sessions that include a meeting with the clients AHP should include the meeting in the same assist as your regular session. Make sure you select 'This assist included a meeting with the client's AHP'. A new field will appear below that will allow you to state how much time was spent with the clients AHP [...]

  • Sessions with siblings or more than one person in the same household should be logged as one session, not two seperate sessions across the same time period For example, if you work with twins from 12-2pm, you should log the first child from 12-1pm, and the second child from 1-2pm. You should NOT log the [...]

  • We have found that most international students have needed to apply using a manual form. If a worker does not have the identity documents required for an online application (such as an Australian drivers licence or medicare card), they will instead need to make a manual application directly to the Worker Screening Unit. You can [...]

  • Follow instructions available at the relevant NDIS Screening Unit (use the links above to find your state or territory screening unit). For example, see instructions to complete a manual form in Victoria here. You will need to have your identity documents certified by an authorised officer. You can check who is an authorised officer here. You [...]

  • Allied health assistants have waited anywhere between 1 week - 8 weeks or more. According to the NDIS Screening Unit in Victoria: Due to an unexpectedly large volume of manual applications the NDIS Screening Unit is experiencing delays on processing applications and enquiries. After your application has been verified (by us, the employer) it can [...]

  • Allied health assistants will receive an email notification with their NWSD ID when their applications are ready for employer verification. As the Worker Screening Unit is receiving large volumes of applications, there is currently sometimes a delay between a worker’s application being received and the application being processed and ready for employer verification. If the [...]

  • No. The NDIS Commission has strict guidelines so that workers can only commence work in a risk-assess role if they have a valid NDIS Worker Screening (unless otherwise stated in the state’s transitional arrangements).

  • You will need to access the relevant NDIS Worker Screening Unit page to get started: Australian Capital Territory: Access Canberra New South Wales: Office of the Children’s Guardian Northern Territory: NT Police, Fire and Emergency Services Queensland: Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships South Australia: Department of Human Services [...]

  • The relevant NDIS Worker Screening Unit in your state or territory. E.g. in Victoria: Department of Justice and Community Safety. GPO Box 1915, MELBOURNE, VIC 3001 Customer Support Line: 1800 921 422 Email: NDISworkerscreening@justice.vic.gov.au For other states, please access the relevant NDIS Worker Screening Unit page: Australian Capital Territory: Access CanberraNew South Wales: Office of the [...]

  • Yes. To work with paediatric clients (children) allied health assistants will be required to have a valid Employee Working With Children Check and a valid NDIS Clearance.

  • No. As the NDIS screening is a requirement for all workers in the allied health industry and is your responsibility as a worker, we are unable to provide compensation for any of the certification.

  • No. However, there is a process involved in having the fee waived or refunded. For workers in Victoria, if you currently have a NDIS Workers Clearance and not a WWCC: Under section 54(3) of the Victorian Worker Screening Act 2020 (the Act), a person who applies for a Working with Children (WWC) Check and who holds an [...]