What are my obligations if I transport clients using their car?

If you choose to provide transport to a person seeking support using their vehicle you must:

  • Request to see a copy of the registration certificate of the vehicle prior to driving.
  • Request to see a copy of the Compulsory Third Party (CTP) insurance for the vehicle.
  • Request to see a copy of any other insurance policies.
  • Complete a visual inspection of the vehicle prior to driving to ensure it is safe.
  • Request training from the vehicle’s owners, to ensure you understand how to effectively operate the vehicle.

It’s important to understand that users seeking support’s vehicles are not covered by Fora’s insurance, so the liability is shared by you and the user seeking support – that’s why it’s really important that you check their insurance coverage.

Related Help Articles

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  • • What should I consider when applying to work with clients?