• What are the pricing rates?

    To view our rates and frequently asked questions, please check out our Pricing Page. If you have any questions, please [...]

  • Do I need to pay for Meet and Greet (M&G) sessions?

    Our meet and greets are complimentary 1-hour (maximum) sessions to allow both parties to find out whether they are a [...]

  • How much time before an Allied Health Professional session can I cancel or reschedule without getting charged?

    If a session is cancelled before 48 hours of the scheduled session, you will not be charged for the session.

  • I have accidentally paid for an invoice twice, can you please reverse this?

    Please email accounts@foratherapy.com and provide the invoice number, payment date and total amount. Our accounts team will take care of [...]

  • When did your cancellation policy change?

    Our cancellation policy changed as of 22nd November 2021. A reminder email was sent out to our users about this [...]

  • I don’t think I should be charged for the cancellation session, what can I do?

    We understand that things can occur last minute which can result in a cancelled session. If you feel that you shouldn’t [...]

  • How much will I be charged if I cancel or reschedule a therapy assistant session?

    If a session is cancelled within 12 hours of the scheduled session, you will be charged the full amount for [...]

  • Will I be charged if I want to reschedule a session?

    If you would like to reschedule a session within the cancellation period, you will be charged. To avoid charges, please [...]