Help for Allied Health Assistants

  • You would only be able to claim tax for the cost of the NDIS Worker Screening if your cumulative salary (including any Centrelink or government payments) is above the tax-free threshold. Workers that require the NDIS Clearance to continue their work can likely claim this expense come tax time. New workers that are getting the [...]

  • Yes, allied health assistants must log their meet and greets. All sessions with your client (in-person, telehealth, meet and greet, allied health professional handovers, etc.) need to be logged for progress tracking and insurance purposes. 

  • The Meet and Greet is an opportunity for the client and their family to get to know the allied health assistant and vice versa. It is uncharged and unpaid. You can read more about the Meet & Greet in the meet and greet guide This initial meeting is an opportunity to: Interact, engage and build rapport [...]

  • Before the meet and greet, please read the meet and greet guide to prepare for the discussion. You can use this guide as a checklist of discussion points during the meeting to ensure you do not forget the range of topics to discuss. Also, ensure you do the following: Re-visit the client notification that was [...]

  • Any materials or equipment should be selected at the discretion of the allied health professional i.e. The OT/ Speech Pathologist/ Physiotherapist should describe if any additional equipment is required for sessions. If this is the case,and the clients don't already have this equipment at home, our first recommendation is that the clients purchase the materials [...]

  • After the meeting, we will contact you to see how you felt about the client or client’s family and if you feel comfortable continuing. Likewise, we will contact the client and/or their family separately. If you both decide to proceed, Fora will send you an email about the next steps; organising a Team Meeting with [...]

  • We have no formal uniform. We recommend that our allied health assistants dress in smart-casual attire to maintain professionalism. The only time we recommend dressing in more business-casual attire is for the meet and greet. It's kind of a two-way interview, so it helps to dress up slightly more to create a good first impression. For regular sessions, smart-casual [...]

  • Do I have to do the NDIS Worker Check? Since February 2021, the NDIS Clearance became mandatory for any individual working in a risk-assessed role including allied health assistants and allied health professionals. An NDIS Clearance is valid across Australia for 5 years (unless it is surrendered or revoked) and will be necessary for all [...]

  • We’ve created a new minimum pay rate for sessions under 2 hours long as you’ll be paid for a minimum of 2 hours whenever you’re engaged by a client from July 1st 2022. Since the minimum session time for most clients is 1.5 hours, many client will opt for 1.5-hour sessions and not 2-hour sessions. [...]

  • You will receive a link to join YourPay by MYOB. It stores your 5 most recent payslips. Please do not use this app to put in your hours.

  • If you work in excess of 5 hours, you will be entitled to an unpaid meal break of 30 minutes.

  • As your employment is on a casual basis, you are not entitled to paid annual leave, personal/carer’s leave and compassionate leave. You are, however, entitled to unpaid compassionate leave in accordance with the Fair Work Act 2009 (Cth) (“FWA”).

  • You are entitled to reasonably seek a day off on a public holiday in the State or Territory in which you are employed. If you are required to work and choose to accept a shift on a Public Holiday, you will be compensated in accordance with the applicable award (if any).

  • FairWork is a government organisation that decides the minimum standards for employees. When creating jobs, all employers must comply with the rules FairWork sets out. Fora's allied health assistants (AHAs) fall under the Social Community Home and Disability Services (SHADS) Award. Any changes that occur to this award will affect Fora and our AHAs.

  • Payroll is every fortnight. To be paid correctly and for your client to be invoiced accurately, please ensure you log your assist after your session or within 24 hours. If you have any questions about logging your assist, please email us at info@foratherapy.com or call us on 1800 921 422.

  • Your sessions may not have been logged before the cut-off day for payroll. This means that you will be paid for these sessions in the next pay period.

  • According to NDIS regulations, Fora's allied health assistants need to be linked with their clients' therapists on an ongoing basis. Your first therapy assistant session after the meet-and-greet should be a team meeting between you and the client’s AHP. You cannot work independently with the client until this handover occurs. From then on, at the [...]

  • Please call us on 1800 921 422 as soon as possible so we can fix the error that was logged.

  • You can update your bank details through your Fora account on your dashboard. To update your superannuation information, please email accounts@foratherapy.com. If you have any issues or questions, please contact info@foratherapy.com.

  • Your travel allowance will be included in your pay period. You should only select the travel allowance option if you and your client’s family have an agreement with this.