Do I need to pay for a allied health assistant’s travel time?

We will aim to match you with an allied health assistant that is within 20 minutes driving distance from your home to avoid you paying travel fees. We normally don’t charge you for the allied health assistants travel time to and from your home.

However, according to the NDIS, the maximum amount of travel time an allied health assistants can charge for travel in metro areas is 30 minutes to the participant’s location and 30 minutes return travel. This will need to be discussed if you are matched with a therapy assistant who falls under this category.

How do I get started with Fora?
To start your Fora journey, you will need to sign up and create an account, agree to our Terms of Use and fill out a New User Form which will [...]

How are travel charges calculated?
Fora calculates travel time using Google maps driving times regardless of whether the therapy assistant is driving or taking public transport. For example, the distance from your home to allied [...]

The allied health assistant has recorded travel allowance without my agreement. What can I do?
Please email accounts@foratherapy.com to let us know. We will contact the allied health assistant to confirm whether they are willing to continue sessions without travel allowance or if they are [...]