The allied health assistant has recorded travel allowance without my agreement. What can I do?

Please email accounts@foratherapy.com to let us know.

We will contact the allied health assistant to confirm whether they are willing to continue sessions without travel allowance or if they are open to extending their shift hours to make the travel more worthwhile.

We will aim to find a solution that would work for you both. If there isn’t enough funding available to cater for travel allowance or longer shifts, we may need to find another suitable allied health assistant for you closer to your home.

How do I get started with Fora?
To start your Fora journey, you will need to sign up and create an account, agree to our Terms of Use and fill out a New User Form which will [...]

Do I need to pay for a allied health assistant’s travel time?
We will aim to match you with an allied health assistant that is within 20 minutes driving distance from your home to avoid you paying travel fees. We normally don’t [...]

How are travel charges calculated?
Fora calculates travel time using Google maps driving times regardless of whether the therapy assistant is driving or taking public transport. For example, the distance from your home to allied [...]