For people seeking assistance
If the offer has already expired but would like to have a meet and greet with the allied health assistant, please email us at info@foratherapy.com or call us on 1800 921 422. We can reach out to the allied health assistant to find out whether they are still available. If so, we can arrange a [...]
Generally, the meet and greets are in-person at your home as it allows the person seeking assistance and the allied health assistant to interact in a familiar and comfortable environment. However, if you would prefer the meet and greet to be online, please email us at info@foratherapy.com or call us on 1800 921 422 once [...]
There is no limit on how many allied health assistants you can work with, as long as each of them are involved in a Team Meeting with you and your allied health professional. If you require several hours of therapy on multiple days per week and a single allied health assistants is not available to [...]
We understand that it is hard to make a decision on someone after only speaking to them for an hour during the meet and greet. Please email us at info@foratherapy.com or call us on 1800 921 422 to inform us of your decision. We will resume the matching process for you in order to find [...]
Your Support Coordinator and/or Allied Health Professional can also attend the meeting if you would like. Note that they will likely bill you for their time. Please remember, if you or the allied health assistants decide to not proceed after the meet and greet, we can continue the search for another allied health assistants. However, [...]
This is for two reasons: Allied health assistants are in high demand, so we cannot reserve their availability or stop them from pursuing work with other clients. Their availability changes very quickly as they are constantly being offered new clients and work opportunities, so after a week their schedules have often changed.
This meeting is solely for the client and the allied health assistant to find out whether they would be a suitable fit for each other (like a two-way interview). Therefore, a Fora team member will not be present during the meet and greet.
How much time before a therapy assistant session can I cancel or reschedule without getting charged?
To avoid cancellation fees, please provide twelve (12) hours notice. For example, if your appointment is at 9am on a Monday, inform your AHA before 9pm on the Sunday before. To cancel or reschedule, you must contact your AHA directly via a text message or phone call. If you miss an appointment, cancel or reschedule within 12 [...]
The meet and greet is a complimentary one hour session to give an opportunity for the client and their family to get to know the allied health assistant, and vice versa. This initial meeting is an opportunity to: Interact, engage and build rapport with each other Discuss availability for ongoing sessions (especially long term planning, [...]
The creator of the Fora account can book a meet and greet with an allied health assistant by: Logging into your Fora account. The allied health assistant's application will appear on your dashboard. You will be able to view their degree, experience and availability for sessions. Applications expire after 6 days. If you feel the [...]
Invoicing occurs fortnightly. If you are paying for the service privately, or if your NDIS funding is self or plan-managed, you will be emailed an invoice that can be paid via direct bank transfer or PayID. Participants with agency-managed NDIS funding can request to have their invoices sent to them. Allied health assistants are not [...]
Meet and Greets are not changing. They are unpaid and you are not charged for them, as they are more similar to an interview than a session of therapy.
No, Fora does not have a choice in implementing these changes from FairWork. FairWork is a government organisation that decides the minimum standards for employees. When creating jobs, all employers must comply with the rules FairWork sets out. Fora's allied health assistants (AHAs) fall under the Social Community Home and Disability Services (SHADS) Award. Any [...]
There are some benefits afforded by a 1.5 hour minimum for sessions with allied health assistants (AHAs). If you've had difficulties in the past finding an AHA near you, and don't believe your client would benefit from 1.5 full hours of therapy, you could use some of that time to contribute to travel time so [...]
Every four years, the FairWork Commission undertakes a review of the SCHADS Award to determine any changes required to the reasonable conditions of workers, including the disability sector. There are submissions from stakeholders, including employers, peaks and unions. The most recent review was undertaken in late 2021, and the changes were announced in April 2022. [...]
These changes will affect you if your session normally only goes for 1 hour. Starting from July 1st 2022, the minimum session length your allied health assistant can have with you will be 1.5 hours long. If your sessions are usually 1 hour long, we can factor in allied health assistant travel, preparation time and [...]
These changes will not affect you if you are already having sessions that last for 1.5 hours or more. Sessions will continue for you as normal. Also, while your allied health assistant will be getting paid for 2 hours of their time you won't be charged any extra.
Companies can engage their workers as contractors or employees. If a company engages their workers as a contractor, they may be unaffected by this change in the SCHADs award. For the disability sector, we believe treating workers as employees is a much safer option for those involved. By taking responsibility and treating our workers as [...]
These changes will affect sessions your allied health assistant has with your allied health professional. If your allied health assistant has joint sessions with your allied health professional that usually last for 1 hour, we can work with you to identify how best your allied health assistant can use the additional 30 minutes of their [...]
If your allied health assistant usually spends 30 minutes preparing for a 1 hour session you will still be charged for 1.5 hours. Tasks that can fall into the category of preparation include creating resources or games for use during the session. Your allied health assistant will be paid for 2 hours of their time.
